FORCE USA

Warranty Information

FORCE USA STRENGTH

STRENGTH EQUIPMENT WARRANTY

Frame (Structural)

Lifetime

Parts

2 Years

Upholstery

90 Days

FORCE USA FUNCTIONAL

SB WB COREBAG FOAMPLYO BROPE ABMAT

Domestic

6 Months

6 Months

6 Months

6 Months

6 Months

6 Months

Commercial

6 Months

6 Months

6 Months

6 Months

6 Months

6 Months

DUMBBELLS

RHD RRD

Domestic

2 Years

2 Years

Commercial

12 Months

2 Years

ACCESSORIES

TR CFROLL FROLL BAND BP AC

Domestic

6 Months

6 Months

6 Months

6 Months

3 Months

6 Months

Commercial

6 Months

6 Months

6 Months

6 Months

3 Months

6 Months

WEIGHT PLATES

RCWP 29MM RCOWP 51MM F-UTBP F-PGB F-MWSET

Domestic

12 Months

2 Years

3 Years

3 Years

2 Years

Commercial

N/A

12 Months

3 Years

3 Years

2 Years

BARBELLS

OB350 & OB500 OCB & OTB F-OB-RANGER F-OB-GUNNER F-OB-FREEDOM

Domestic

2 Years

2 Years

2 Years

2 Years

2 Years

Commercial

N/A

2 Years

2 Years

2 Years

2 Years

KETTLEBELLS

Kettlebells are covered by a two (2) year warranty for manufacturer’s defects and faults.

The warranty does not cover:
Normal wear and tear or cosmetic damage.
Negligent and improper use, alteration, mishandling, poor maintenance or incorrect storage.

The T&Cs

WHAT IS COVERED?

Force USA warrants to the original purchaser of this Force USA branded product that the frame of the Product shall be free from defect in materials and workmanship for a period of ten years from the date of purchase. All cables and pulleys shall be free from defects in material and workmanship for a period of 2 years from the date of purchase when the Product is used as recommended by Force USA under normal uses and conditions. During the warranty period Force USA will at no additional charge to you, repair or replace (at Force USA option) the frame or any part of the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty. All labour shall be the responsibility of the owner.

Repairs for which warranty claims are made must be pre-approved by Force USA and can only be performed by Force USA accredited service dealers unless authorised in writing from Force USA customer service personnel.

WHAT IS NOT COVERED?

Force USA warranties do not cover any damage to a product caused by or attributable to freight damage, abuse, misuse, improper or abnormal usage, conjunctive usage with other equipment and applications, repairs performed by anyone other than the pre-approved Force USA accredited service dealer or any commitments made be any external warranty. The owner’s manual includes instructions for general maintenance which is the responsibility of the purchaser. Force USA can not be held responsible for any damages with respect to financial loss, property loss, installation or removal expenses, loss of enjoyment or usage during repair or replacement periods. If the product is not able to be repaired Force USA will provide a replacement of comparable performance. The replacement product may be of higher, equal or lower selling price due to technological advances or economic change.

WARRANTY SERVICE AREA

Responsibility for freight or transport expenses incurred in delivering the product to the place of purchase falls upon the customer. Delivery expenses for spare parts sent directly to the owner will be the responsibility of the owner.

TRANSFERRING WARRANTY

This warranty is valid for the original owner of the equipment and is not transferable. Force USA’s obligation under this warranty is limited to repairing or replacing products at the discretion of Force USA.

*LIFETIME WARRANTY

Lifetime Warranty coverage on fitness equipment is a life expectancy of a maximum 10 years unless stipulated otherwise. This time frame is judged by the materials used to make up the item and their expected life expectancy when put into their suggested environments. This time frame starts from the date of when the item is delivered and is only transferable if the original proof of purchase is supplied upon a warranty claim

other

This warranty adheres to all Australian Consumer Rights applicable to this product. We take pride in our after sales service. If you have any queries or concerns regarding your Force USA purchase simply contact our friendly customer service team.