Our Promises

14 DAY CHANGE OF MIND

We want you to be happy with your purchase, which is why we offer a 14 day Change of Mind Policy on our core range of items.

NO OBLIGATION CALL WITH OUR TEAM OF QUALIFIED TRAINERS

Trying to find the right equipment for you fitness goals can be a daunting task, which is why we have assembled an a-team of gym equipment consultants to help you navigate one of Australia's largest ranges of gym and fitness equipment.

Not only do we have one of the largest ranges of qym equipment in one place, but with each and every one of our sales team sporting a qualification in the realm of health and fitness, we are confident that we can help you find the right equipment of your fitness goals.

See for yourself and take advantage of our no obligation call!

TERMS & CONDITIONS

  • Only applicable for Assault Fitness, Force USA, Freeform Cardio, Vortex, VersaFit, JX Fitness, Theragun, WonderFit Kids & Liberty Fitness products (please contact us for more information on third-party items as these are subject to their own policies).
  • Freight and delivery expenses to and from the supplier are considered a separate service and will not be reimbursed.
  • This change of mind policy is for the purchase price of the item indicated on the product line of your proof of purchase. If you received free freight on your initial purchase, you will still be liable for the return cost.Item must not be damaged or misused and be in suitable condition for resale. If your return does not meet this criteria you may not be eligible for a full refund.
  • Refund will only be given after the item has been received and is complete with all components in an undamaged condition suitable for resale.
  • Item must be returned in original packaging, and packed suitably to ensure safe arrival.
  • Item must be returned to the initial place of purchase / dispatch.
  • Original proof of purchase must be presented.
  • Valid only for the original purchaser.
  • You must contact Gym and Fitness to organise a return authorisation prior to sending the goods.
  • Item must be returned with the provided paperwork or a 10% admin fee will be charged.
  • We reserve the right to make the final decision.
  • All our sales team members have a qualification in the fitness industry, or are in-training.
  • Price Match Guaranteed applicable to the following brands: Assault Fitness, Force USA, Freeform Cardio, Vortex, VersaFit, JX Fitness, Theragun & Liberty Fitness products.
  • The item must be in stock with Gym and Fitness and the competitor you are seeking a price match.
  • The products must be identical and current models.
  • We need to be able to verify the offer (eg. please provide us with a link to the item or an itemised quote showing the item price)
  • Price match request must be made at the time of purchase.
  • Does not extend to online auction offers, or any refurbished products.
  • Any Price Match offer is valid for 24 hours only. Your purchase must be placed, and the price match offer number quoted in the checkout notes, for the discounted to be applied.
  • The Price Match Guarantee does not apply to obvious pricing errors or clearance/close-out/discontinued items.
  • All price matches exclude freight unless specified otherwise.
  • We reserve the right to make the final decision.
  • Offer excludes CONCEPT 2 products.