Shipping policy

Shipping Policy
Last updated: 12 November 2026

Where we ship

We ship Australia-wide. Some remote areas and islands are outside our delivery partners' networks. If a shipping rate appears at checkout, we can deliver to your address. If no rate appears, contact us before ordering and we will check your options.

Shipping costs

Shipping is calculated at checkout, based on your address and the items in your order. We sometimes run free-freight promotions; each promotion's terms say which products and dates it covers.

Dispatch times

Orders usually dispatch within 1 business day. In peak periods such as Black Friday, dispatch can take up to 5 business days. Delivery time after dispatch depends on your location and the carrier.

Bulky items

Large and heavy items are delivered to the kerb unless other arrangements were made with us before delivery. You will need to arrange moving the item inside.

Assembly and installation

We do not assemble or install equipment ourselves. We can arrange assembly or installation through third-party technicians; contact us for pricing.

Damaged or missing items

Please check your delivery on arrival and tell us about any damaged or missing parts within 5 days. This does not limit your rights under the Australian Consumer Law.

Contact us

info@gymandfitness.com.au · 1800 614 491