FREEFORM CARDIO

Warranty Information

Standard Warranty

FRAME PARTS LABOUR

TREADMIILS

See Below

See Below

See Below

FF-AIR*

5 Years

2 Years

6 Months

OTHER

Lifetime**

2 Years

6 Months

*FF-AIR is not covered under a commercial warranty

*FF-AIR is not covered under a commercial warranty

Treadmills

DOMESTIC WARRANTY

Home Use

FRAME MOTOR PARTS LABOUR

FF-F20, FF-F30, FF-T3, FF-T5, FF-T7

Lifetime

Lifetime

12 Months

6 Months

FF-F40, FF-F60

Lifetime

Lifetime

18 Months

6 Months

FF-F80

Lifetime

Lifetime

2 Years

6 Months

FF-F200

Lifetime

Lifetime

3 Years

6 Months

FF-F1000

Lifetime

Lifetime

3 Years

6 Months

FF-F2000

Lifetime

Lifetime

4 Years

12 Months

FF-4000

Lifetime

Lifetime

5 Years

12 Months

FF-FREERUNNER

Lifetime

N/A

2 Years

6 Months

LIGHT COMMERCIAL WARRANTY

Refers to non fee paying facilities. Schools, PT Studio's, Commercial Apartments, Physios. Please note that FF-F20, FF-F30, FF-T3, FF-T5, FF-T7 are not covered for light commercial use.

FRAME MOTOR PARTS LABOUR

FF-F20, FF-F30, FF-T3, FF-T5, FF-T7

N/A

N/A

N/A

N/A

FF-F40, FF-F60. FF-F80

Lifetime

Lifetime

18 Months

6 Months

FF-F200

Lifetime

Lifetime

12 Months

6 Months

FF-F1000, FF-F2000

Lifetime

Lifetime

2 Years

12 Months

FF-4000

Lifetime

Lifetime

3 Years

12 Months

FF-FREERUNNER

Lifetime

Lifetime

2 Years

6 Months

COMMERCIAL WARRANTY

Commercial Gyms

FRAME MOTOR PARTS LABOUR

FF-F2000

Lifetime

Lifetime

2 Years

12 Months

FF-F4000

Lifetime

Lifetime

3 Years

12 Months

The T&Cs

WHAT IS COVERED?

Freeform F20, F30, F40, F60 and F80 treadmills carry a Six Month Labour warranty within metropolitan areas honouring coverage for use within a private / domestic, non-commercial / non-fee paying environment. Freeform F200 treadmills are graded for Light Commercial usage, this includes small studios, corporate facilities, apartment complexes. Freeform F2000/F4000 treadmill, R2000 Rower and Ski Trainer are graded for commercial usage. Freeform Commercial units carry a six - twelve month labour warranty within metropolitan areas honouring coverage for use within a commercial environment.

Repairs for which warranty claims are made must be pre-approved by Freeform and can only be performed by Freeform accredited service dealers unless authorised in writing from Freeform customer service personnel.

WHAT IS NOT COVERED?

Freeform warranties do not cover any damage to a product caused by or attributable to freight damage, abuse, misuse, improper or abnormal usage, conjunctive usage with other equipment and applications, repairs performed by anyone other than the pre-approved Freeform accredited service dealer or any commitments made be any external warranty. The owner’s manual includes instructions for general maintenance which is the responsibility of the purchaser. This includes belt tracking, alignment and lubrication which are not covered by warranty. General wear and tear on aesthetic components such as covers, rubber or foam hand grips are not covered by this warranty and will not affect the performance of the product.

Freeform can not be held responsible for any damages with respect to financial loss, property loss, installation or removal expenses, loss of enjoyment or usage during repair or replacement periods. If the product is not able to be repaired Freeform will provide a replacement of comparable performance. The replacement product may be of higher, equal or lower selling price due to technological advances or economic change.

WARRANTY SERVICE AREA

Responsibility for freight or transport expenses incurred in delivering the product to the place of purchase falls upon the customer. Delivery expenses for spare parts sent directly to the owner will be the responsibility of the owner.

TRANSFERING WARRANTY

This warranty is valid for the original owner of the equipment and is not transferable. Freeform’s obligation under this warranty is limited to repairing or replacing products at the discretion of Freeform.

**LIFETIME WARRANTY

Lifetime Warranty coverage on fitness equipment is a life expectancy of a maximum 10 years unless stipulated otherwise. This time frame is judged by the materials used to make up the item and their expected life expectancy when put into their suggested environments. This time frame starts from the date of when the item is delivered and is only transferable if the original proof of purchase is supplied upon a warranty claim

OTHER

This warranty adheres to all Australian Consumer Rights applicable to this product. We take pride in our after sales service. If you have any queries or concerns regarding your Freeform purchase simply contact our friendly customer service team.